Saving space and creating better work-life options. A Solution for staying connected remotely.
Why was Villanova ranked the most “connected, plugged-in, and high-tech campus in the country”? While consistently at the cutting edge of technology, until recently Villanova lagged behind in one area: their legacy phone system.
So what happened after they upgraded to an IP based phone system that complemented the capabilities of their data network? Flexibility happened. Flexibility was the strategic advantage of unified IP communications.
Before the IP based phone system- there was a growing tide. More and more employees were working off campus and there was an increase in missed calls, extra voicemail, multiple call attempts, lack of resources to field calls, etc…
But you can’t downplay the advantages of University and Government employees being able to work remotely. Freeing up real estate and reducing congestion are just two examples of why this new trend is something organizations should be promoting.
Not only does a unified communications system allow for flexibility- it brings along new perks. IT professionals get increased productivity from the streamlined system-monitoring and administrative capabilities of an IP Telephony platform. Also, for safety and security staff, caller ID support is a real advantage.
End results: employees can place/take calls from their personal computers wherever they are working, protect current investment and leverage IT team experience by integrating system with current data equipment, create work-life options, caller ID, E911 enabling first responders to know exact location of emergency, and better crisis alert capabilities.
CNC Microtech partners with Avaya to make this happen. Fast deployment & superior service. Learn more: brian.drew@cncmicrotech.com or 518-858-1800
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